ADMINISTRATIVE Staff
Jolene Fain: Practice Manager
(847) 686-0090 Ext. 113
jfain@pcpachicago.com
Jolene supervises our admin team, ensures high quality of patient experience and oversees daily operations for the practice. Jolene also assists in communicating with our business partners and allied practices.
Karen Rhea: Patient Account Manager
(847) 686-0090, Option 2
krhea@pcpachicago.com
Karen is responsible for managing all insurance and billing services for patients at Primary Care Psychology Associates, LLC.
Melissa Figueroa: Intake Coordinator and Administrative Assistant
(847)686-0090
intake@pcpachicago.com
Caroline Bortz: Intake Coordinator and Administrative Assistant
(847)686-0090
intake@pcpachicago.com
Melissa and Caroline conduct all new patient intakes, and work with patients and therapists to schedule and reschedule appointments.
(847) 686-0090 Ext. 113
jfain@pcpachicago.com
Jolene supervises our admin team, ensures high quality of patient experience and oversees daily operations for the practice. Jolene also assists in communicating with our business partners and allied practices.
Karen Rhea: Patient Account Manager
(847) 686-0090, Option 2
krhea@pcpachicago.com
Karen is responsible for managing all insurance and billing services for patients at Primary Care Psychology Associates, LLC.
Melissa Figueroa: Intake Coordinator and Administrative Assistant
(847)686-0090
intake@pcpachicago.com
Caroline Bortz: Intake Coordinator and Administrative Assistant
(847)686-0090
intake@pcpachicago.com
Melissa and Caroline conduct all new patient intakes, and work with patients and therapists to schedule and reschedule appointments.
